Call us:
515-318-7187

Privacy Policy

Medical Information Sharing

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW TO OBTAIN ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.


We will not share your personal medical information for any reason except the following:

  • To underwrite a policy at your request.
  • To assist in claims processing.
  • For premium rating, or other activities relating to the creation, renewal or replacement of another contract of health insurance.
  • For ceding purposes, securing, or placing a contract for reinsurance of risk relating to claims for health care.
  • Uses Permitted/Required by Law. We also may use or disclose your protected health information without your written
    permission for purposes permitted or required by law.
  • Authorized Uses. All other uses or disclosures of your protected health information will be made only with your permission, and any permission that you give us may be revoked by you at any time.

General Information Sharing

  • To underwrite and rate your policies and accounts.
  • To assist in claims processing.
  • Protect against fraud and unauthorized transactions.
  • Provide proper billing for a policy at your request.
  • Confirm your identity and service your policies and accounts.
  • Enhance your customer experience and improve our products and services.
  • Offer you other insurance or services.
  • Perform other activities as required or permitted by law.

Opt out 

If you prefer that we not share this information with our affiliated companies, you may direct us not to share this information by doing the following:

Call us at

515-318-7178

Write us at

MAX Insurance Agency, LLC

7101 Vista Drive

West Des Moines, IA 50266

We collect nonpublic personal information about you from the following sources:

  • Insurance applications or other insurance company forms with regard to insurance coverage in place.
  • Consumer reporting agency such as credit reports bearing on your creditworthiness, credit standing, credit capacity, for
    insurance to be used primarily for personal purposes.
  • Claims adjusters or other individuals or entities concerning the processing or administration of claims that you might
    have as a result of purchasing an insurance product from us.
  • Underwriting services such as CLUE or Fair Isaac provided for insurance companies and agents and used as a factor
    in establishing your eligibility for insurance to be used primarily for personal purposes.
  • Government agencies such as motor vehicle records.
Unless it is specifically stated otherwise in an amended Privacy Policy Notice, no additional information will be collected about you.

​Practices Regarding Confidentiality and Security

We restrict access to nonpublic personal information about you to those employees who need to know that information in order to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

Let's Get You Covered


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